Privacy Policy

At Gateway Casinos Thunder Bay, we take your privacy seriously and want to be transparent about how we collect, use, and protect the data you provide us. This Privacy Policy applies to our website and any other online platforms or tools that link to it.

We may collect information from you through various methods:

When you register for a Gateway Casino Thunder Bay, we will ask for your name, contact details (email address, phone number), and date of birth.
During your visit to the casino, we may observe demographic data such as age range, gender, and interactions with games or services.

The information collected is used in accordance with applicable laws and regulations:

For Gateway Casino Thunder Bay registration: We use this data to verify membership eligibility and provide rewards to loyal players within our system.
During your visit: Your observed behavior helps us understand user patterns and improve gaming experiences, while ensuring compliance with responsible gaming initiatives.

Your information may be shared among the following parties for legitimate business purposes:

Affiliated companies in the OLG/Gateway network
Service providers (e.g., marketing agencies) that help maintain or enhance our services

We take data protection seriously and adhere to best practices to safeguard your information against unauthorized access, disclosure, or misuse.

To exercise control over your personal data, you can:

Review this Privacy Policy periodically for updates.
Request changes or deletion of stored information via email: note that data related to Gateway Casino Thunder Bay participation may be retained in compliance with provincial regulations.
Consider enrolling in Ontario's Self-Exclusion Program, which allows you to voluntarily restrict your access to regulated gaming activities.

This Privacy Policy may undergo updates or revisions as necessary. You are expected to review this page regularly for any new information about our data handling practices.

By registering a Gateway Casino Thunder Bay, using the website, and participating in on-site activities, you acknowledge acceptance of these terms and conditions regarding how your personal data is processed and shared within our organization.